Privacy policy

At The Hem Story, we prioritise the privacy of our customers and website visitors. This Privacy Policy outlines the types of information we collect, how we use it, and your choices regarding your information.

Information We Collect

When you visit our website or engage with our services, we collect the following information:

  1. Personal Information: Name, email address, phone number, and shipping address.
  2. Browsing Information: Details about browsing behavior, location, and device information.

How We Use Your Information?

We utilise your information for various purposes, including:

  1. Providing Services: We process orders, communicate with you, and deliver our sarees and related services.
  2. Improving Services: To enhance our website and customer experience.
  3. Marketing: For promotional purposes, including newsletters and special offers.

Sharing Your Information

We may share your information with:

  1. Affiliates and Partners: To support our operations and improve our services.
  2. Service Providers: Third-party vendors who assist us in delivering our products and services.
  3. Legal Requirements: When necessary to comply with applicable laws and protect our rights, property, or safety.

Your Choices

You have control over how your information is used:

  1. Opt-Out: You may opt out of marketing communications by following the unsubscribe instructions in our emails.
  2. Request Deletion: You can request the deletion of your information from our records by contacting us directly.

Cookies and Similar Technologies

We use cookies and similar technologies to:

  1. Enhance Experience: Personalise your browsing experience and improve our website’s functionality.
  2. Manage Cookies: You can adjust your browser settings to control cookie usage.

Security

We implement measures to protect your information from unauthorised access, use, or disclosure. However, no system is entirely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may periodically update this Privacy Policy. Any changes will be posted on our website. Continued use of our website and services following any changes constitutes acceptance of the revised policy.

 

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