Terms of service

Welcome to The Hem Story! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully. If you do not agree with these terms, please do not use our website.

1. Acceptance of Terms

By using The Hem Story website, you agree to these Terms & Conditions and our Privacy Policy. We reserve the right to modify these terms at any time, and such modifications will be effective immediately upon posting on our website. Your continued use of the website constitutes acceptance of the modified terms.

2. Products and Services

  1. Product Information: We strive to provide accurate descriptions and pricing for our sarees. However, we do not guarantee that the website's product descriptions or other content are accurate, complete, reliable, or current.
  2. Availability: All products and services are subject to availability. We reserve the right to limit the quantity of products or services provided.

3. Orders and Payment

  1. Order Processing: Orders are processed once payment is confirmed. We will notify you of any issues with your order, including availability and payment concerns.
  2. Pricing: All prices are listed in INR and are subject to change without notice. Shipping and handling charges are additional and will be added to your order total.
  3. Payment Methods: As our website indicates, we accept various payment methods. You agree to provide accurate payment information and to pay promptly for all orders placed.

4. Shipping and Delivery

  1. Shipping Policy: Orders are processed within 2 to 3 business days. Delivery times vary based on location and shipping method. For detailed information, refer to our Shipping & Delivery Policy.
  2. Risk of Loss: Risk of loss or damage to products passes to you upon delivery. We are not liable for delays, losses, or damages after delivery.

5. Returns and Refunds

  1. Return Policy: Returns are accepted under specific conditions outlined in our Refund Policy. Products must be returned within the specified time frame and in original condition.
  2. Refunds: Refunds are processed according to the Refund Policy and may include restocking fees. Shipping charges are non-refundable.

6. Account Responsibility

  1. Account Creation: You may be required to create an account to access certain features of our website. You are responsible for maintaining the confidentiality of your account information and for all activities conducted under your account.
  2. Account Security: Notify us immediately of any unauthorised use of your account or any other security breach. We are not liable for any loss or damage arising from your failure to protect your account information.

7. Intellectual Property

  1. Ownership: All content on The Hem Story website, including text, graphics, logos, and images, is the property of The Hem Story or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

8. Limitation of Liability

  1. Disclaimer: The website and its content are provided "as is" without express or implied warranties. We do not guarantee that the website will be error-free, uninterrupted, or virus-free.
  2. Limitation: To the fullest extent permitted by law, The Hem Story shall not be liable for any indirect, incidental, consequential, or punitive damages arising from or related to your use of the website or any products or services.

9. Indemnification

You agree to indemnify and hold harmless The Ham Story, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees, arising out of or related to your use of the website or violation of these Terms & Conditions.

10. Governing Law

These Terms & Conditions are governed by and construed under the laws of India. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in India.

11. Contact Information

For any questions regarding these Terms & Conditions, please contact us at

Megha Nigam

thehemstory@gmail.com

+91-99369-85665

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